Clients have the right to complain about our services without fear of retaliation. It is our objective to resolve your concerns with the services to the best of our ability. Reviews of grievances will be conducted to identify trends and make improvements in services and business operations.
The following procedures are used in the event of a client grievance:
If you are dissatisfied with our services, please complete the form below and or you can discuss it directly with your provider or our Director of Operations, Justin Harvey, at (480) 477-9199 or admin@just1.us.
If you are not satisfied with this solution or if you are not comfortable talking directly with your provider and have a complaint related to business practices, you may contact our CEO Erica Howard at (480) 477-9199 or erica.h@just1.us.
We will attempt to resolve your grievance and document the efforts taken. We will gather information and make reasonable efforts to satisfy your concerns.